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At PIMAR EXPRESS, we're here to help with any inquiries, feedback, or assistance you may need. Contact us today, and our dedicated team will be happy to assist you.
Headquarters Address: "PIMAR EXPRESS Headquarters, Address Line 1, City, Haiti
Customer Service Phone Number: "+509-XXXX-XXXX
Email: " contact@pimarexpress.ht
Business Hours: Monday to Friday, 8:00 AM - 6:00 PM (Local Time)"
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Frequently Asked Questions (FAQs)
Q1: How do I make a reservation?
A1: You can easily make a reservation on our website or by contacting our customer service team via phone or email. Simply select your desired travel date, destination, and passenger details, and follow the prompts to complete your booking.
Q2: What payment methods do you accept?
A2: We accept major credit cards, debit cards, and other secure online payment options. Please refer to our payment page for a complete list of accepted methods.
Q3: Can I change or cancel my reservation?
A3: Yes, you can change or cancel your reservation up to a certain time before departure. Please refer to our Terms and Conditions for specific details on change and cancellation policies.
Q4: What is the baggage allowance?
A4: Our baggage allowance varies depending on the fare type and route. Generally, passengers are allowed one piece of carry-on luggage and one checked bag. Please check our baggage policy for specific details.
Q5: How early do I need to check-in for my flight?
A5: We recommend checking in at least 2 hours before the scheduled departure time for domestic flights. Please arrive early to ensure ample time for check-in, security screening, and boarding.
Q6: Do you offer in-flight meals and entertainment?
A6: Our in-flight offerings depend on the route and flight duration. Generally, we provide complimentary snacks and beverages. Please check with our customer service team for more details on your specific flight.
Q7: Can I travel with my pet?
A7: We allow a limited number of pets on board, subject to availability and certain restrictions. Please contact our customer service team for information on our pet policy and any applicable fees.
Q8: How do I ship cargo with PIMAR EXPRESS?
A8: Our cargo service offers reliable and secure transportation for your goods within Haiti. Contact our cargo department for details on rates, schedules, and procedures.
Q9: Is PIMAR EXPRESS wheelchair accessible?
A9: Yes, we strive to make our services accessible to all passengers. Please notify us in advance if you require wheelchair assistance or have any other accessibility needs.
Q10: Can I join a frequent flyer program?
A10: We offer a loyalty program for frequent travelers. By joining, you can earn points for your flights and enjoy exclusive benefits. Visit our loyalty program page for more information on how to join and redeem points.
Q11: How do I stay updated on promotions and news?
A11: Subscribe to our newsletter or follow us on social media for the latest news, promotions, and offers from PIMAR EXPRESS.
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